(notes by Justin L. Karr)

Considerations

Trigger

• Have engagement

Actions

• Start Scheduling

Questions:

• How many performances?
• How expensive?
• Price?
• Schedule?
• Date?
• Times?
• # of Perfs?
• Title?
• Description?
• Who will run the Box Office? [Need to Assume it is Producer for Core Case]
• What is the Deal? [Rental? BO Split? Something Else?]
• Type of Payments Accepted?
• What is the Method of Delivery?
• Will there be Designated Seating?
• What are the Patron Conditions?
  
  • Types
  • Relative to Patron Needs
  • Exclusionary Conditions
  • Age?
  • Language?
  • Content?
  • Strobe Lights?
• How Many Tickets are we selling?
• How Many Ticket each way [if multiple Methods of Delivery]?
• Sales Schedule
• Patrons
• Always have to Build House
  
  • Identify Allocations and Reservations
  • How Many in each Allocation?
  • Even for General Admission? [Yes]
  • Allocation is Number of Tix but not Geographical Location [per Run, per Perf aka Press, Opening, ADA Perf, etc. OR per segment ala Each Sat Night]
• Additional Information Ticket for Bundled Event [Opening Night Party, etc.]

Base Case

• House manager needs list of purchases and/or patrons to validate tickets at the performance.
• Question: Do we need a ticket? ["BIG Q!"]
• After building show, then create on-sale schedule.
• Sale Schedule
  
  • Who [has access to tickets]?
  • Out of which allocation?
  • When [are tickets available]?
  • How many [tickets are available]?
  • MUST have security to enforce this.
• Approval Workflow
  
  • Venue set parameters
  • For Producer
  • Schedule
• Sale Schedule: Producer in Marketing Role
  
  • Work Schedule
  • Plan Criteria
  • Approval of Criteria
  • Load Systems
  • Load Test & Approval
  • Announcement
  • On-Sale: Pre-Sale
  • On-Sale: Regular Sales
  • Fill Seats as Needed AND Change Criteria as Needed

Concerns

• Base case should have multiple prices per performance. [Multiple Model]
• Workflow Idea: Declaration from all parties at beginning
• Workflow Idea: Workflow Roles
• Testing Tools Very Important ---> All Work Must Be Validated
• Contractual Question [Union/Performer Contracts] - System should inform user if configuration creates a contractual violation.