These user specific user roles were identified in the first community design session, on the mailing lists and in conversations with community members.

User Roles

• Producer: Active
• Producer: Investor
• Company Manager
• VIP Wrangler
• Box Office Manager
• Box Office Staff
• Telesales Manager
• Telesales Staff
• Online Sales Manager
• Customer Service Manager
• Customer Service Staff
• Proxy Seller: Buyer Value Added
• Proxy Seller: Buyer's Broker
• Proxy Seller: Discounter
• Proxy Seller: Group Sales Agent
• Proxy Seller: Seller Value Added
• Proxy Seller: Seller's Broker
• Proxy Seller: Service Bundler
• Venue Manager
• Ticket-Taker
• Usher
• Security Officer
• Ticket Buyer
• Ticket Buyer: Via Proxy
• Ticket Buyer: Retail
• Ticket Buyer: Online
• Ticket Buyer: Telesales
• Reseller: Retail
• Reseller: Online
• Reseller: Online Auction
• Patron
• Accountant
• Artist
• Artist's Manager/Agent
• Development Manager
• Development Staff
• Marketing Manager
• Marketing Associate
• Press Agent
• Venue Executive
• Managing Director
• Ticketing Service Provider
• IT Manager
• Event Planner